Services
Automate. Connect. Build. Modernise.
We don’t start with a preferred technology, or assume every problem needs bespoke software. Existing tools, process changes, integration and automation come first, with licensing, ownership, support and running costs on the table from day one.
Automate
If somebody does the same predictable thing every day, a computer should probably be doing some of it.
Remove repetitive manual work so people can spend their time on the parts of the job that need judgement.
Sounds like
- The same files are renamed, moved or re-keyed by hand every week.
- Approvals stall in inboxes and nobody can see where a request has got to.
- Reports are rebuilt manually from the same sources each month.
- A routine task only happens if a particular person remembers it.
How we investigate
We look at how often the work happens, what triggers it, which rules people actually apply and what happens when something doesn't fit the pattern.
Possible approaches
- Workflow automation using tools you may already licence, such as Power Automate
- Scheduled or event-driven cloud processing for heavier or more technical jobs
- Document extraction and transformation pipelines
- Clear exception routes so people handle the cases a rule shouldn't
What it can mean
- Less time on predictable, repetitive work
- Fewer re-keying errors
- Better visibility of where each item is
- Processes that don't depend on one person's memory
Typical projects
Honestly Not everything should be automated. Where a step needs judgement, we design the process so a person makes that decision with the information already in front of them.
Talk to us about automate workConnect
Your people shouldn't be the API between your systems.
Make disconnected systems share information reliably, so people stop copying it from one screen to another.
Sounds like
- The same customer, employee or order details are typed into more than one system.
- Exports and imports are run by hand to keep two systems roughly in step.
- Nobody is quite sure which system holds the correct version.
- An integration exists but fails quietly, and someone notices days later.
How we investigate
We establish which system owns each piece of information, what each system can expose or accept, how often data needs to move and what should happen when it can't.
Possible approaches
- Direct API integrations where both systems support them
- Purpose-built middleware to transform and route information
- Scheduled synchronisation with reconciliation and alerting
- Microsoft 365 and SharePoint integration
What it can mean
- Information entered once and reused
- A clear owner for each piece of data
- Failures noticed and reported, not discovered later
- Less manual bridging between teams
Typical projects
Honestly Some systems offer limited or costly integration options. We'll tell you plainly what's possible, what it's likely to cost to run, and where a simpler manual step is the better answer.
Talk to us about connect workBuild
Sometimes the right software simply doesn't exist. So we build it.
Create bespoke applications where existing tools don't meet a justified business need, designed around the way your business actually works.
Sounds like
- You pay for software but still run the real process in spreadsheets around it.
- Off-the-shelf products would force you to change a way of working that serves you well.
- A quoted change to an existing system costs more than the change seems worth.
- A spreadsheet has quietly become a business-critical system.
How we investigate
Before recommending a build we check whether an existing product, a configuration change or a simpler process would do. If bespoke is right, we define the smallest useful version first.
Possible approaches
- Web applications and operational portals
- Power Platform applications where they suit the need and licensing
- Applications built on Azure and other cloud services
- Phased delivery so useful parts arrive early
What it can mean
- Software that fits the process
- Control over future changes
- Ownership and support agreed up front
- No paying for suites you only partly use
Typical projects
Honestly Bespoke software has running costs: hosting, support, security updates and future change. We set those out before you decide, alongside the alternatives.
Talk to us about build workModernise
Keep what works. Replace what doesn't.
Improve fragile or outdated systems and workflows without throwing away the parts that still serve the business well.
Sounds like
- A system nobody dares touch runs something important.
- Only one person understands how a critical process really works.
- Documents live across old file shares, inboxes and collaboration sites.
- The software is out of support, or depends on something that is.
How we investigate
We document what the current system or process really does, including the unwritten rules, then decide what to keep, what to improve and what to replace.
Possible approaches
- Stabilising and documenting what's there before changing it
- Incremental replacement rather than one risky switchover
- Planned, validated migration, including Microsoft 365 and SharePoint
- Handover documentation so knowledge isn't held by one person
What it can mean
- Less dependence on unsupported technology
- Processes written down and understood
- Change at a pace the business can absorb
- Investment aimed where it's needed
Typical projects
Honestly Modernising doesn't always mean replacing. Sometimes the right answer is to stabilise a system, document it and connect it better.
Talk to us about modernise workNot sure which you need?
That’s normal, and it’s our job to work it out. Describe it in your own words.